Welcome to AMPMB, your trusted partner in property management and onsite caretaking throughout Scarborough and the surrounding coastal suburbs. As a locally owned and operated family business, we offer hands-on, results-driven management services designed to maximise return for owners while ensuring a seamless experience for guests and tenants.<h3> </h3>Operating under AMPMB Pty Ltd as Trustee for A Family Trust, we proudly manage Scarborough Beach Resort and other quality apartment buildings in South-East Queensland. With a blend of industry expertise and personal commitment, our team ensures both your asset and your guests are looked after to the highest standard. <h2>What We Offer</h2> <h3>Short-Term Holiday Letting</h3><ul><li>Dynamic pricing and multi-platform listings (Airbnb, Booking.com, VRBO and direct booking site)</li><li>Professional photography and listing optimisation</li><li>Guest vetting, check-in/out coordination, and full-service cleaning</li><li>Real-time owner access to bookings and performance data</li></ul><h3>Long-Term Rental Management</h3><ul><li>Property marketing, tenant screening, lease management (Form 18a)</li><li>Routine inspections, maintenance coordination, and rent collection</li><li>Compliance with the Queensland Residential Tenancies Authority (RTA) and Fair Trading</li></ul><h3>Caretaking Services</h3><ul><li>Common area cleaning and maintenance</li><li>Pool, spa, lift, and facilities monitoring</li><li>Liaison with Body Corporate and contractors</li><li>Weekly reporting and compliance checklists</li></ul><h3>Owner Support &amp; Reporting</h3><ul><li>Transparent, itemised monthly statements</li><li>Trust accounting compliance in line with QLD legislation</li><li>Access to our trusted network of legal, accounting, and maintenance professionals</li></ul> <h2>Why Choose Us?</h2> <ul><li>Locally Based &amp; Family Operated – We live where we work and treat every property like our own.</li><li>Expert Compliance &amp; Bookkeeping – We manage both owner and trust accounts using Xero, Resly, and RTA best practice standards.</li><li>Reliable, Friendly Team – Fully trained staff available daily during business hours, no subcontracted third parties.</li><li>Tailored Agreements – We work within Form 6 and body corporate by-laws to provide flexible services for building owners and investors.</li></ul> <h2>Our Team</h2> Our professional team includes:<ul><li>Max Michael – Principal Operator &amp; Licensee</li><li>Betty Zhan – Guest Relations and Operations Lead</li><li>Robert Tayler – Short-Term Letting Advisor</li><li>Sharon Flood – Flood Lawyers – Legal Due Diligence</li><li>Mike O’Farrell – MLR Services – MLR &amp; Caretaker Training</li><li>Count Gold Coast – Trust Auditing</li><li>Peter Humpries - Professional Accounting Services</li></ul> <h2>Let’s Work Together</h2> Whether you're a unit owner, investor, or developer, AMPMB Pty Ltd ATF for A Family Trust delivers a boutique, hands-on approach to property management with a focus on trust, communication, and value.Contact us for a confidential discussion or to receive a tailored proposal for your building or investment property.

Scarborough Beach Resort

At Scarborough Beach Resort QLD, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our website, booking systems, and onsite services. <h3>1. Information We Collect</h3>We may collect the following types of personal information:<ul><li>Your name, contact details, and payment information when making a booking.</li><li>Details provided through contact forms, emails, or phone calls.</li><li>Website usage data through cookies and analytics tools.</li></ul><h3>2. How We Use Your Information</h3>We use your information to:<ul><li>Process bookings and payments.</li><li>Communicate with you about your stay, special offers, and resort updates (if you’ve opted in).</li><li>Improve our services, website, and guest experience.</li></ul><h3>3. Sharing of Information</h3>We do not sell or rent your personal information. We may share limited information with:<ul><li>Service providers who help us deliver our services (e.g., booking platforms, payment processors).</li><li>Authorities if required by law.</li></ul><h3>4. Data Security</h3>We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.<h3>5. Your Rights</h3>You may request access to your personal information, ask for corrections, or opt out of marketing communications at any time by contacting us at: Email: office@scarboroughbeachresort.com.au Phone: 1300 650 958<h3>6. Updates to This Policy</h3>We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Booking Terms &amp; Conditions and Cancellation Policy: Please ensure that any special bedding requirements are advised to us 24 hours prior to your arrival and note that any specific room number requests will be subject to availability and are not guaranteed.Please note that any form of Credit Card Payment will attract a Surcharge (1.8% Visa &amp; MasterCard and 1.8% Amex).Check in time is FROM 2PM. No early arrivals can be guaranteed. Should you be arriving after hours (5pm weekdays and 3pm Saturday &amp; Sunday), please contact us prior to your arrival so we can advise you of our after-hours procedures.Check out is 10AM or earlier. Late checkouts are not guaranteed unless prepaid. A half day fee will ensure a later checkout for you. You are welcome to use the resort facilities and we can store luggage, if room permits, if you have a later flight or transfer. CANCELLATION POLICYNo refunds due to shortened length of stay or No ShowAmendments made to a booking may incur a fee. Please note that we highly recommend Travel Insurance to all guests and do not refund or rebook due to inclement weather or disinclination to travel. Low Season - Flexible 3 days - Special offers• The guest can cancel free of charge until 3 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.• The guest will be charged a prepayment of the total price of the reservation in the 3 days before arrival.Low and Mid-Season - Flexible 7 days• The guest can cancel free of charge until 5 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 5 days before arrival.• The guest will be charged a prepayment of the total price of the reservation in the 5 days before arrival.Advance Purchase – Non-Refundable• The guest will be charged the total price of the reservation if they cancel at any time. If the guest doesn't show up, they will be charged the total price of the reservation.• The guest will be charged a prepayment of the total price of the reservation at any time.High Season – Christmas / New Year• The guest can cancel free of charge until 30 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 30 days before arrival.• The guest will be charged a prepayment of the total price of the reservation in the 30 days before arrival. PLEASE NOTE: WE ARE A SELF-CATERING RESORT AND WE DO NOT PROVIDE DAILY SERVICING OF YOUR APARTMENT. We supply linen for existing bedding, crockery &amp; cutlery. A complimentary starter kit of shampoo, conditioner, toilet paper, tea, coffee, sugar &amp; UHT milk, a garbage bag, dishwashing &amp; laundry sachets are supplied upon arrival. Once this is used, you are asked to supply your own, or you can purchase extra items from Reception.Damage &amp; BehaviourScarborough Beach Resort requires a Pre-Auth of $200/room on a valid credit card at the time of arrival. E.g. 2-bedroom is $400Guest numbers are limited to the number of guests requested at the time of reservation. Guests must abide by the Body Corporate By Laws during their stay. Digital bylaws are available for all guestsOur holiday premises are not pet-friendly, and smoking is prohibited. You can smoke outside the property boundary.Should any behaviour during your stay become unacceptable to us, we reserve the right, without prior notice, to terminate your stay and to require you to leave the premises forthwith. Liability &amp; IndemnityGuests staying in our holiday units do so at their own risk. Scarborough Beach Resort Management, The Body Corporate or the Accommodation’s Owner incur no liability for any loss, damage to property, personal injury or illness, including by reason of negligence. You agree further to indemnify and to keep indemnified Scarborough Beach Resort Management and its employees, against liability to any person arising under or in right of you in respect of any loss or damage arising out of or in consequence of your participation in the use of the premises managed by Scarborough Beach Resort QLD. Fees &amp; ChargesBy agreeing to pay the accommodation deposit, you agree to be bound by the terms of this agreement and authorise Scarborough Beach Resort to debit any and all fees and charges set out herein to the credit card details which you provided at the time of making the accommodation deposit.Providing a deposit along with your credit card details will secure your booking and will indicate that you agree to the above terms. NOTE: All properties are self-catering and not subject to daily servicing or replenishment. Please ensure that any special bedding requirements are advised to us prior to your arrival, and note that any specific room number requests will be subject to availability and are not guaranteed.Please note that any form of Credit Card Payment will attract a Surcharge (1.8% Visa &amp; MasterCard).Check-in time is after 2 PM. No early arrivals can be guaranteed. Should you be arriving after hours (4 pm Monday-Saturday &amp; all day Sunday), we will advise you of our after-hours procedures.Check out is 10 AM or earlier. Late checkouts are not guaranteed unless prepaid. A half-day fee will ensure a later checkout for you. You are welcome to use the resort facilities, and we can store luggage, if room permits, if you have a later flight or transfer.

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